Karen Bradley
Wellbeing
Privacy Policy
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Personal Data
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This document refers to personal data, which is defined as information relating to an identifiable individual, this is a person who can be identified directly or indirectly by reference to an identification number or similar.
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The General Data Protection Regulation (GDPR) which is EU wide and far more extensive than its predecessor the Data Protection Act, along with the Privacy and Electronic Communications Regulations (PECR), seek to protect and enhance the rights of EU data subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and the unrestricted movement of personal data within the EU and its storage within the EEA.
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Karen Bradley Wellbeing, based at Salamat, Deepdene Avenue Road. Dorking. RH4 1ST, which hereafter for the purposes of this Privacy Notice will be referred to as Karen Bradley Wellbeing.
What data do I hold?
• Clients’ personal details such as name, address, date of birth.
• Contact details for next of kin, such as name and phone number.
• Clients’ private therapeutic notes including background information and assessment.
Why do I hold it?
I will use the above information ONLY in relation to the specific treatment or mediation course you are on. I hold contact details securely and for the sole purpose of contacting you about your treatment or course you are doing with me.
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Marketing Purposes
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Karen Bradley Wellbeing may also use the contact details provided by you to respond to your enquiries, including making telephone contact and emailing information to you which could be of interest for you.
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Karen Bradley Wellbeing website uses cookies, which is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the website.
Consent Through agreeing to this privacy notice you are consenting to Karen Bradley Wellbeing processing your personal data for the purposes outlined. You can withdraw consent at any time by using the postal address, email address or telephone number provided at the end of this Privacy Notice.
Do I share it?
I will under no circumstances share any personal details with any third party unless legally obliged to do so.
How do I store it?
All Data is held in the United Kingdom and Karen Bradley Wellbeing does not store personal data outside the EEA. ​
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Retention Policy
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Karen Bradley Wellbeing will process personal data during the duration of any treatment and will continue to store only the personal data needed for seven years after the contract has expired to meet any legal obligations.
After seven years all personal data will be deleted, unless basic information needs to be retained by myself to meet my future obligations to you, such as erasure details. Records concerning minors who have received treatment will be retained until the child has reached the age of 25.
Your consent for me to hold your data
All data detailed above is held and processed with the consent of the client. From 25th May 2018, I am legally obliged to obtain consent to process data in the case of all its existing clients. If you do not think you have been asked for such consent please contact me as soon as possible.
Your rights
I hold and processes personal details relating to a client’s treatment and only as specified above in accordance with the General Data Protection Regulation.
Where there is lawful basis under the GDPR, clients have the right to:
• Request a copy of this data;
• Request correction of any inaccurate or out-of-date data;
• Request erasure of this data when it is no longer necessary to hold it;
• Request the transfer of this data to another data controller;
• Withdraw consent to the processing of this data at any time.
All the above complies with the General Data Protection Regulation using contract as a lawful basis for processing the data I hold.
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Complaints
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In the event that you wish to make a complaint about how your personal data is being processed by Karen Bradley Wellbeing, you have the right to complain to myself.
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My Details
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Karen Bradley
Salamat,
Deepdene Avenue Road.
Dorking
Surrey
RH4 1ST
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07719615756
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Cancellation Policy
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An appointment cancelled or rescheduled with less than 24hours notice will be charged at 50% of the service price.
A full refund will be given for an appointment cancelled before 24hrs.
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